Returns & Exchanges

At Haverhill, we want you to be completely satisfied with your purchase. If your fashion pieces aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is authorized, download and print the prepaid shipping label provided via email to ensure tracked and insured delivery.

• 3.
  Package Your Items

  Place the items in their original Haverhill packaging, ensuring all tags are attached and the products are in unworn, pristine condition.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt.